Refund policy

Refund & Cancellation Policy

Clear guidelines regarding cancellations, satisfaction review, and payment dispute resolution.

Refund & Cancellation Policy

  1. Digital Products: Due to the immediate digital provisioning of test series questions, solutions, and analytics upon purchase, refund requests are reviewed on a case-by-case basis within 48 hours of transaction.
  2. Mentorship Programs: If you are not satisfied after your initial orientation call with your assigned mentor, a prorated refund may be requested prior to scheduling your second session.
  3. Payment Failures & Duplicate Deductions: Any accidental double deductions or technical payment gateway errors will be automatically refunded to the original payment source within 5–7 business days.